Role Purpose

Serves as the analytics subject matter expert for Quality & Continuous Improvement across EMEA, owning the design, development, and evolution of the EMEA-wide performance analytics architecture. Translates complex operational data into strategic insights that drive decision-making at senior leadership level. Acts as the bridge between business stakeholders and data defining what to measure, how to measure it, and what it means.

Key Responsibilities

Analytics Architecture & Strategy
Design and own the EMEA Quality & CI KPI architecture — defining metrics, hierarchies, calculation logic, and data lineage across all Business Units
Establish standardised KPI definitions (Customer Claims, FPY, COPQ, Warranty, VoC, Supplier Quality) to enable consistent EMEA-wide comparison
Define the analytics roadmap for the function, identifying where advanced analytics, process mining, and AI-enabled approaches can add value
Architect the data model underpinning EMEA Quality & CI reporting — ensuring scalability, accuracy, and maintainability





Insight Development & Stakeholder Advisory
Develop and present monthly operating review analytics to senior leadership — translating data into narrative, identifying root causes, and recommending actions
Partner with BU Quality leaders to define leading indicators and predictive analytics that shift the function from reactive to proactive
Conduct deep-dive analyses on quality trends, warranty patterns, and supplier performance to surface systemic issues
Provide data-driven recommendations to Senior Director and VP-level stakeholders on performance improvement priorities

Platform & Capability Development
Design and build Power BI dashboards and reports that serve as the single source of truth for EMEA Quality & CI performance
Define requirements for data pipelines and integrations (SAP, Snowflake, other source systems)
Evaluate and implement process mining tools (Celonis or equivalent) to identify inefficien

📌 Senior Manager, Quality Data Analytics Hyderabad
🏢 Vertiv Energy
📍 Hyderabad