Roles and Responsibilities
Handle customer queries via phone calls, emails, or chats in a qualified and courteous manner.
Provide accurate information to customers regarding products/services offered by the company.
Meet performance targets set for quality, productivity, sales conversion rates, etc.
Resolve customer issues promptly and efficiently while maintaining high levels of satisfaction.
Collaborate with team members to achieve common goals and objectives.
📌 Process Associate Hyderabad
🏢 Zyphercode
📍 Hyderabad
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