Key Account Manager Facilities Management

6-Month Fixed-Term Assignment | BPO / Healthcare Revenue Management

About the Role

We are looking for an experienced Key Account Manager – Facilities Management to lead facilities and workplace services for a large-scale BPO operation supporting the healthcare revenue management sector.

This is a high-impact 6-month fixed-term assignment focused on the successful launch, transition and stabilisation of a current/expanding workplace. The role will be responsible not only for managing day-to-day facilities operations, but also for driving pre-go-live readiness, go-live execution and post-launch stabilisation until the site is fully operational and settled.

This is an ideal chance for an experienced facilities qualified who enjoys building operations from the ground up, managing high-volume workplaces, working closely with senior stakeholders and delivering a seamless transition into business-as-usual operations.

Key Responsibilities

Pre-Go-Live & Transition Management




Drive end-to-end facilities readiness activities leading up to site go-live.
Develop and execute the facilities mobilisation and transition plan, ensuring all critical activities are completed within agreed timelines.
Coordinate with client, project, workplace, technical, security, housekeeping, vendors and other stakeholders to ensure operational readiness.
Establish facilities SOPs, service standards, escalation matrices, reporting mechanisms and governance structures ahead of go-live.
Ensure readiness of soft services, technical services, security, housekeeping, pantry/F&B;, waste management, emergency preparedness and other workplace services as applicable.
Conduct site readiness assessments, identify gaps and drive timely closure of all pre-go-live actions.
Support vendor onboarding, manpower mobilisation, induction, training and deployment.
Participate in mock drills, readiness checks and operational simulations to validate site pr

📌 Key Accounts Manager Hyderabad (India)
🏢 Knight Frank
📍 India