Key Responsibilities

Solution Design & Architecture
Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities.
Design transformation-led solutions across:
Finance & Accounting (R2R, P2P, O2C)
Procurement & Source-to-Pay
Supplier Management
Shared Services Operations
Experience in Supply Chain functions would be Valuable to have
Create future-state operating models incorporating Agentic AI, Automation, Analytics, and Human-in-the-Loop workflows.
Develop scalable, outcome-based solutions aligned with client business objectives.

Agentic AI & Digital Transformation
Identify prospects to embed Agentic AI capabilities into business processes.
Collaborate with AI, Data Science, and Product teams to design:
Autonomous workflow agents
AI copilots
Exception management agents
Knowledge agents
Predictive and prescriptive decision-support systems
Build business cases demonstrating productivity, quality, cycle-time, and cost improvements.
Stay current on emerging AI, GenAI, Agentic AI, process mining,



and orchestration technologies.

Proposal & Deal Support
Lead solutioning activities for RFPs, RFIs, client workshops, and transformation assessments.
Own solution response development, operating model design, staffing strategies, and transition approaches.
Develop pricing assumptions and value realization models in collaboration with commercial teams.
Present solutions to C-suite stakeholders including CFOs, CPOs, COOs, and Shared Services leaders.
Participate in deal qualification, pursuit strategy, and proposal governance processes.

Operations & Transformation Consulting
Partner with Operations teams to identify transformation opportunities within existing accounts.
Conduct process diagnostics and maturity assessments.
Design continuous improvement roadmaps leveraging AI and automation.
Support transition and transformation programs during deal execution.
Develop reusable solutio

📌 Principle Solution Architect Bengaluru
🏢 NTT Data
📍 Bengaluru