Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of recent applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating current technologies.
Conducting electrical safety checks on equipment.

Job Type: Full time

Pay: ₹29,000.00 - ₹36,000.00 per month

Ability to commute/relocate:
Thane, Maharashtra (Thane, Thane District): Reliably commute or planning to relocate before starting work (Required)

Education:
Bachelor's (Preferred)

Experience:
Technical support: 1 year (Required)
total work: 1 year (Preferred)

Language:
excellent english (Required)

Work Location: In person

📌 Technical Support International Voice Thane (India)
🏢 Radiant Job
📍 India