Key Responsibilities
Facility Operations
Manage the day-to-day operation of the assigned building, premises and facility services.
Support the Facility Manager in operational planning, resource allocation and implementation of site requirements.
Ensure smooth and uninterrupted delivery of all contracted services in accordance with the agreed scope of work and service-level requirements.
Conduct regular site inspections and promptly address operational deficiencies.
Maintain site logbooks, checklists, registers, reports and other required documentation.
Client Relationship Management
Develop and maintain a skilled working relationship with the client and authorised client representatives.
Understand client requirements, identify service needs and coordinate the necessary operational support.
Attend client meetings and provide updates on service performance, pending issues and corrective actions.
Record, track and resolve client complaints within the prescribed turnaround time.
Immediately escalate critical incidents,



service disruptions and matters outside the approved scope or authority.
Service Delivery
Ensure that all facility services are delivered according to the contract, approved SOPs, schedules and client requirements.
Monitor service quality, manpower deployment, attendance, productivity and adherence to site instructions.
Coordinate with housekeeping, technical services, security, helpdesk, pest control, landscaping, waste management and other service teams, as applicable.
Identify service gaps and implement corrective and preventive actions.
Ensure that service delivery records and supporting evidence are complete and available for client review and audit.
Equipment Operation and Maintenance
Ensure that facility equipment and systems are operated according to manufacturer instructions, approved SOPs and safety requirements.
Monitor equipment condition, performance and maintenance status.
Coordinate

📌 Facility Executive Thiruvananthapuram (India)
🏢 ONE SIS Solutions
📍 India