Noida, Uttar Pradesh

Job Summary

JF Name Band Experience (Years) Roles and Responsibilities Skills Qualification Shift Timing/ Location

Manager (Supervisor) E4.1 14+ 1. Leading an operations team in Accounts Payables/ Vendor recon/ Account Recon domain
Be responsible to drive end to end operational responsibilities for the assigned track/portfolio
Be responsible for day-to-day activities and performance of the team members
Drive contractual SLA/KPI and operational metrics targets .
Oversee and manage performance and service quality to guarantee customer satisfaction.
Identify, Develop & implement continuous improvement program to increase productivity, product knowledge, efficiency & reduce cost.
Monitor & evaluate the performance of the team in all areas, including positive recognition & rewards, addressing individual performance improvements and identifying training gaps or needs.
Assist team members to resolve problems and / or escalate issues to deliver integrated leadership if appropriate.




Design and manage end to end internal and client facing operations stakeholder/governance management
Guide, groom and develop supervisors in span 1. Extensive end to end knowledge of P2P.
Hands on experience in AP end to end activities.
Establish and maintain of end to end AP process controls.
Positive Accounting knowledge for AP month end close.
Strong experience and understanding on commonly used ERPs and workflow tools.
Hands on working experience on SAP.
Experience in managing a Vendor Helpdesk and resolving AP process discrepancies both with internal & external customers.
Good knowledge of MS Office applications and advanced excel skills
Valuable Accounting Knowledge and Basic Journal Entries
Good Knowledge of Vendor Account Reconciliation and Month-end accruals
Onshore or Remote transition experience for at least 1 project
Excellent written and verbal communication skills
Valuable problem s

📌 Service Delivery Lead Noida
🏢 HCLTech
📍 Noida