Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Skills:
Excellent verbal and written communication skills
Handle international telecom customers
Versatile to do Upselling
Ability to understand customers' needs and give best resolution
Take high volume calls
Resolve service/account queries
Troubleshoot basic issues, and maintain call records.
Job Details:
Process: International Voice Telecom
Role: Customer Support / Technical Support Executive
Experience: 03 years, depending on the process
Freshers - BE/BTECH/BSC/POSTGRADUATES cant apply
Education: 12th pass / Any Graduate
Skills: Excellent English communication, active listening, customer handling
Shift: International / rotational shifts, including night shifts
Location: Bangalore
Salary: Best to specify your actual CTC range and incentives
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Walk In Drive Voice Process Bengaluru
🏢 Firstsource
📍 Bengaluru
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