Job description:

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title- Process Associate

Job Location-Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities:
If Required make outbound calls to US insurance companies to check claim status
Handle denials management and patient eligibility verification
Perform insurance follow-ups to ensure timely claim resolution
Ensure adherence to defined productivity and quality standards
Maintain accurate documentation and follow compliance guidelines




Meet daily and monthly performance targets within stipulated timelines

Work Details & Benefits
5 days working (Saturday & Sunday off)
Night shifts (US healthcare process)
Cab facility (as per company policy)
Meal facility
Market-competitive salary – best as per company standards
Chance to work with a reliable organization and global healthcare clients

Candidate Requirements / Qualifications / Skills

Educational Qualification:
Graduates from any discipline
12th Pass candidates may also be considered with 6 months to 1 year of experience
Not Considering:
B.Tech pursuing candidates
Skills & Competencies:
Good command over English (spoken and written)
Willingness to work in night shifts
Strong analytical and problem-solving skills
Computer proficiency with basic applications
Good listening and comprehension skills
Ability to work in a process-driven environment
Experience:
Freshers are welcome to apply

Benefits:
Flexib

📌 Semi Non Voice Process Jaipur (India)
🏢 Knack RCM
📍 India