Job Description | Telecaller – Admissions

Location:
Defence Colony, New Delhi

Organisation:
Amity Group of Schools

Department:
Admissions / Marketing & Communications

Position:
Telecaller – Admissions

About the Role

We are looking for a confident, warm and result-oriented Telecaller
to support admissions across the
Amity Group of Schools
. The role will involve interacting with prospective parents, understanding their requirements and guiding them through the admission process.

Key Responsibilities
Make outbound calls to prospective parents and admission enquiries.
Follow up with leads generated through digital campaigns, website enquiries and other sources.
Provide accurate information about Amity schools, programmes, curriculum and admission procedures.
Understand parents’ requirements and recommend the relevant school/programme.
Schedule campus visits and counselling appointments.
Maintain regular follow-ups and update lead status in the CRM/database.
Coordinate with the admissions and school teams for timely follow-up.




Achieve daily/weekly calling and lead-conversion targets.
Ensure every parent interaction is
skilled, courteous and informative
.

Key Skills
Excellent communication and interpersonal skills.
Pleasant, confident and persuasive telephone manner.
Positive listening and follow-up skills.
Ability to handle parent queries patiently and professionally.
Basic knowledge of MS Office/CRM tools.
Prior experience in
school admissions, education, telecalling or counselling
will be preferred.
Fluency in
English and Hindi
is essential.

Experience:
1–3 years preferred

Qualification:
Graduate in any discipline

Work Location:
Defence Colony, Recent Delhi

Employment Type:
Full-time

What We’re Looking For:
Someone who can be the first warm and professional point of contact for parents
, represent the Amity brand effectively and convert enquiries into meaningful admission conversations.

📌 Tele Caller Delhi (India)
🏢 AMITY GROUP OF SCHOOLS
📍 India