We are seeking a highly motivated and result-oriented Business Development Manager responsible for generating new business, developing strategic customer relationships, and achieving revenue growth across ocean freight, air freight, project logistics, customs brokerage, warehousing, and value-added logistics services. The ideal candidate should possess solid knowledge of the freight forwarding industry and have an established network of importers, exporters, and supply chain decision-makers.
Responsibilities
Business Development - Identify and acquire current customers for international freight forwarding services.
Generate leads through networking, referrals, cold calling, digital platforms, and industry events.
Develop and execute territory sales plans.
Build long-term relationships with key decision-makers.
Achieve monthly, quarterly, and annual sales targets.
Customer Relationship Management - Understand customer logistics requirements and propose customized supply chain solutions.
Conduct client meetings and presentations.
Negotiate commercial terms and close profitable business prospects.
Ensure high customer satisfaction and retention.
Sales Commercial - Prepare quotations in coordination with pricing and operations teams.
Negotiate freight rates and commercial agreements.
Maintain healthy sales margins.
Monitor competitors and market pricing.
Account Management - Grow existing customer accounts through cross-selling and upselling.
Conduct periodic business reviews with customers.
Identify additional logistics opportunities within existing accounts.
Market Intelligence - Monitor market trends, freight movements, and competitor activities.
Share actionable market intelligence with management.
Identify emerging business sectors and new trade lanes.
CRM Reporting - Maintain accurate customer informat