We are looking for a
Collection Manager
responsible for recovering overdue payments, managing delinquent accounts, and achieving assigned collection targets.
Key Responsibilities
Handle assigned overdue and delinquent customer accounts.
Conduct regular
telephonic and field follow-ups
for payment recovery.
Achieve daily, weekly, and monthly collection targets.
Generate and follow up on
PTP (Promise to Pay)
commitments.
Negotiate with customers for timely payment within company guidelines.
Handle customer queries, objections, and payment-related escalations.
Monitor assigned accounts and prioritize high-risk/high-value cases.
Maintain accurate collection records and daily MIS reports.
Ensure all collection activities follow company policies and applicable guidelines.
Requirements
3–5 years of experience in
collections/recovery
.
Experience in BFSI, NBFC, Banking, FinTech, or Lending preferred.
Positive communication and negotiation skills.
Target-oriented and comfortable with field/tele-collection activities.
Basic knowledge of
MS Excel and MIS
.
Graduate preferred.
📌 Collections Manager Bihar
🏢 Paisalo Digital
📍 Bihar
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