Roles and Responsibility
- Manage and oversee daily cafe operations to ensure high-quality service and customer satisfaction.
- Develop and implement strategies to increase sales and revenue growth.
- Supervise and train staff members to improve performance and customer experience.
- Maintain high standards of quality, hygiene, and safety in the cafe workplace.
- Analyze sales data and market trends to identify opportunities for improvement.
- Collaborate with other departments to achieve business objectives.
Job Requirements
- Proven experience in beverage operations and management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of point-of-sale systems and inventory management software.
- Familiarity with health and safety regulations and labor laws.