▸ Build strong client relationships by understanding their travel aspirations, budgets, and preferences and translating these into tailored itineraries.
▸ Drive consistent monthly sales through proactive new client acquisition alongside excellent service to repeat customers.
▸ Ensure departmental coordination relevant to the client’s complete booking cycle flights, accommodation, tours, and travel-related services for both domestic and international destinations.
Service Excellence & Operations
▸ Deliver exceptional client service at every stage from initial inquiry through travel completion.
▸ Proactively monitor client travel plans and resolve any changes, disruptions, or emergencies with speed and professionalism.
▸ Maintain accurate records of client bookings, payment documentation, and invoices in a timely manner.
Industry Knowledge
▸ Stay current on travel trends, visa requirements, airline policies, and destination highlights across key outbound markets.
▸ Provide clients with accurate,
well-informed advice that in stills confidence and supports their decision-making.
What We're Looking For
▸ 0-2 years of hands-on experience in sales, hospitality and client handling.
▸ Exceptional communication skills, with a professional and client-first approach in every interaction.
▸ Fluency in English and Tamil (both spoken and written), is required; additional regional, national, or international languages are a strong advantage.
▸ Proven ability in sales - you understand how to build trust, handle objections, and close bookings.
▸ Solid negotiation skills with the ability to secure the best options for clients without compromising on service quality.
▸ Well-organized and composed under pressure, with the ability to manage multiple clients and deadlines simultaneously.
▸ A genuine passion for travel and the ability to bring destinations to life through your recommendations.