Position Purpose: Leads the cafe teams to deliver operational and administrative excellence, including but not limited to:
- Delivery of engaging hospitable guest experiences
- Foster talent development and training
- Drive workplace and food safety management
- Financial management to deliver budgetary expectations in food, labor and other expenses
- Driving diverse and inclusive associate engagement
- Display comprehensive leadership
- Participation and support in all Sodexo and Client initiatives and programs.

Key Result Areas:Major Duties and Responsibilities:
- Culture of excellence leadership and act as a role model within the community.
- Personally commit to deliver high quality work in a timely manner to meet all deadlines
- Inspire and mentor Site Leads to deliver well run operations that consistently serve delicious food in a hospitable and outgoing workplace.
- Be a catalyst, with the ability to effect positive change using strategies and processes improvement for necessary change management opportunities across the business




- Hold individual and cafe teams accountable to deliver accurate and high quality work in a timely manner
- Uses preferred development and mentoring techniques to gain the necessary team commitment and support
- Promptly communicate honestly and accurately with all stakeholders
- Recognize and reward individuals and/or teams based on merits
- Development of team members though training, diversity and inclusion
- Encourage, support and takes a leading role in associate development processes including: setting personalized learning and development targets, conduct performance reviews, provide coaching and performance improvement plans
- Drive and coordinate associate participation in job related learning and development training
- Cultivate an inclusive culture and grow a diverse team that inspires, empowers and engages everyone
- Support human resources in the interview process

Team Performance Management through Planning and Exec

📌 Cafe Manager (Bengaluru)
🏢 Sodexo
📍 Bengaluru