Key Responsibilities
- Generate leads through showroom walk-ins, telecalling, referrals, field visits and digital enquiries.
- Welcome customers and understand their vehicle requirements, preferences and budget.
- Explain vehicle features, specifications, pricing, finance options and offers.
- Conduct effective vehicle demonstrations and test rides.
- Follow up with prospective customers and convert enquiries into sales.
- Achieve monthly sales targets and assigned business objectives.
- Coordinate with Finance, Insurance, RTO and other departments for smooth vehicle delivery.
- Maintain accurate customer and enquiry records in CRM/system.
- Ensure timely follow-up on pending enquiries and bookings.
- Build and maintain robust customer relationships.
- Generate repeat business and customer referrals.
- Participate in promotional activities, campaigns and local marketing activities.
- Ensure proper documentation and compliance during vehicle booking and delivery.
- Provide excellent customer service throughout the sales process and after delivery.