Job Title: QA and Implementation Specialist
Experience: 4–5 Years
Key Responsibilities: Quality Assurance
Design, develop, and execute test cases, scripts, and scenarios (manual or automated).
Identify, report, and track bugs and issues to ensure high product quality.
Collaborate with development teams to understand features and technical implementations.
Conduct regression, integration, and performance testing.
Maintain documentation of test results and QA processes.
Implementation & Client Onboarding
Understand client requirements and customize product configurations accordingly.
Support end-to-end implementation of software solutions for recent clients.
Conduct UAT (User Acceptance Testing) with clients and assist in feedback incorporation.
Deliver training and demos to clients and internal teams.
Ensure smooth handover to support/operations post-implementation.
Coordination & Communication
Work closely with cross-functional teams (Product, Development, Support, Sales).
Communicate effectively with clients to understand their challenges and provide solutions.
Ensure timely delivery of implementation milestones and maintain client satisfaction.
Requirements:
Bachelor’s degree in Computer Science, Engineering, or a related field.
4–5 years of combined experience in QA and/or implementation roles.
Solid understanding of software testing life cycle (STLC) and implementation methodologies.
Experience with bug tracking tools (e.g., JIRA, Bugzilla) and testing frameworks.
Valuable client communication and presentation skills.
Ability to manage multiple tasks and projects simultaneously.
Nice to Have:
Experience with automation tools (e.g., Selenium, Postman).
Familiarity with SQL and databases for test validation.
Prior experience working in SaaS/enterprise product environments.
Job Type: Full time
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
Paid sick time
Paid time off
Provident Fund
Work from home