Job Summary

We are looking for an experienced and customer-focused Senior Sales Executive to join our jewellery company. The ideal candidate should have robust knowledge of jewellery products, excellent communication skills, and experience in achieving sales targets while providing a premium customer experience.

Key Responsibilities
Welcome customers and understand their jewellery preferences and requirements.
Present and explain jewellery collections, designs, materials, pricing, and product features.
Provide personalized recommendations and styling advice to customers.
Build and maintain strong relationships with new and existing clients.
Achieve individual and company sales targets.
Handle high-value sales professionally and confidently.
Follow up with customers regarding enquiries, new collections, special occasions, and purchases.
Maintain accurate customer records and sales information.
Support visual merchandising and ensure jewellery displays are attractive and well maintained.
Coordinate with the team for stock availability, custom orders,



alterations, and deliveries.
Handle customer concerns and ensure excellent after-sales service.
Maintain proper security and care while handling valuable jewellery.
Guide and support junior sales team members when required.
Stay updated on jewellery trends, current collections, and competitor activities.
Engage with customers to understand their needs, preferences, and budget; provide personalized recommendations on metals, gemstones, and designs.
Stay updated on the latest trends, hallmarking's, and technical specifications (e.g., the 4Cs of diamonds) to educate customers and handle objections.
Maintain a database of client preferences and key dates (birthdays/anniversaries) to drive repeat business through personalized follow-ups.
Manage requests for resizing, polishing, and repairs; handle returns or complaints with a professional and solution-oriented mindset.

Requirements
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📌 Sales Executive Jewellery Goregaon
🏢 JS TIBREWALA & SONS LLP (JS TIBREWALA & SONS
📍 Goregaon