Greet members and visitors, and handle walk-in enquiries about memberships and pricing Register current members, process membership sign-ups, renewals, and payments (cash/UPI/card) Maintain accurate records of memberships, attendance, and payment collections Answer phone calls, WhatsApp, and other enquiries; follow up on leads Handle basic complaints and escalate issues to the manager when needed Maintain cleanliness and order at the reception/front desk area Coordinate with trainers regarding member schedules, trial sessions, and class bookings Track and report daily walk-ins, conversions, and collections to management