Job Summary

We are looking for a friendly, professional, and patient-focused Receptionist to manage front-office operations and provide excellent service to patients and visitors. The candidate will be responsible for handling patient enquiries, appointments, registration, billing coordination, phone calls, and general reception activities.

Key Responsibilities
- Greet and welcome patients, visitors, and corporate clients professionally.
- Handle patient registration and update patient details accurately.
- Schedule and manage appointments for scans, laboratory tests, and health check-ups.
- Attend incoming phone calls and respond to patient enquiries.
- Provide clear information regarding available services, test procedures, timings, and charges.
- Coordinate with doctors, technicians, nurses, laboratory, radiology, and billing departments.
- Manage patient flow and ensure smooth movement of patients between departments.
- Prepare and maintain patient records and necessary documents.
- Coordinate billing, payment collection, receipts, and related front-office activities.




- Handle cash, UPI, card, and other payment methods responsibly, as applicable.
- Inform patients regarding report collection, report delivery, and appointment details.
- Maintain proper records of daily appointments, registrations, collections, and enquiries.
- Handle patient complaints and escalate issues to the concerned department or management.
- Maintain confidentiality of patient information and medical records.
- Maintain cleanliness and professional appearance of the reception area.
- Coordinate with corporate clients and health-check-up teams when required.
- Perform other front-office and administrative duties assigned by management.

Requirements
- Any Graduate / Diploma qualification.
- 0–3 years of experience in Reception, Front Office, Hospital, Diagnostic Centre, or Customer Service.
- Fresher’s with positive communication and computer skills may also apply.
- Basic knowledge of MS Wo

📌 Receptionist (Karur)
🏢 SHRI VINAYAGA DIAGNOSTICS & LABS
📍 Karur