Job Title: Estate Manager

Location:
Bandra / Khar / Santacruz

Department:
Post Possession

Experience:
4+ Years

Qualification:
Bachelor’s Degree / Diploma in Engineering preferred

Job Summary

We are looking for an experienced and dynamic
Estate Manager
to manage the end-to-end post-possession operations of large residential/township projects.

The role will be responsible for ensuring smooth day-to-day estate operations, infrastructure and MEP maintenance, vendor management, security, housekeeping, statutory compliance and resident satisfaction.

Prior experience in managing township or large-scale residential projects is mandatory.

Key Responsibilities
- Manage overall post-possession estate operations for large residential/township projects.
- Ensure smooth functioning and maintenance of
MEP and building services
, including electrical, plumbing, HVAC, fire & life safety systems, DG, pumps, lifts and other critical utilities.
- Monitor preventive and corrective maintenance schedules and ensure timely closure of breakdowns and complaints.
- Manage
security,



housekeeping and other facility management services
, ensuring discipline, service quality and adherence to defined SLAs/KPIs.
- Manage contractors, AMC partners, vendors and service providers and ensure effective service delivery.
- Monitor infrastructure, common areas, amenities, utilities and other estate facilities.
- Coordinate with internal departments, contractors, consultants and external agencies for maintenance and operational requirements.
- Handle resident/customer concerns and ensure timely resolution with a robust focus on service quality and customer satisfaction.
- Coordinate with society/RWA representatives and other stakeholders, wherever applicable.
- Prepare and monitor annual operating budgets, maintenance expenses and vendor costs, with a focus on cost optimization.
- Ensure compliance with applicable
statutory, safety, fire and environmental requirements
and support internal/external

📌 Estate Manager (Mumbai)
🏢 Ekta World Developer
📍 Mumbai