Key Responsibilities
Coordinate and monitor NABH accreditation and quality compliance activities.
Ensure implementation of NABH standards, SOPs, policies and quality indicators.
Conduct internal audits, identify gaps and monitor CAPA closure.
Monitor patient safety, infection control and quality improvement activities.
Maintain NABH documentation, records, reports and audit evidence.
Coordinate NABH/Quality Committee meetings and follow-up action points.
Monitor patient feedback, complaints and departmental quality performance.
Coordinate with departments for training, compliance and continuous improvement.
Support Management during NABH assessments, audits and quality initiatives.
Perform other duties assigned by Management related to Quality & NABH.
Preferred Candidate Profile
Minimum 2 years of experience in NABH/Healthcare Quality, preferably in an Eye Hospital.
Knowledge of NABH standards, internal audits, CAPA and quality indicators.
Positive documentation, communication and coordination skills.
Proficiency in MS Office, Excel and report preparation.