We are looking for an experienced SAP CRM / Sales Cloud Functional Consultant with solid expertise in SAP Sales Cloud/C4C, SAP ECC/S/4HANA, and Lead-to-Order (L2O) processes.

The consultant will act as a process expert and work closely with business stakeholders, SAP/technical teams, and international business units to design, implement, and continuously improve CRM processes and solutions.

Key Responsibilities

Process Solution Design
Design and develop IT and business process concepts for the Lead-to-Order (L2O) process using SAP Sales Cloud/C4C.
Gather and analyze business requirements and translate them into effective SAP solutions.
Work closely with business teams, IT teams, and international stakeholders to align processes and solutions.
Evaluate solution options and support the integration of SAP Sales Cloud with S/4HANA, customer master data, and material master data.
Support process standardization and continuous improvement across business units.

Implementation Rollout
Support and lead SAP Sales Cloud/C4C implementation and rollout activities.




Validate SAP Sales Cloud functionality and coordinate testing, including pilot and user acceptance testing.
Support deployment of current CRM processes and solutions.
Prepare process documentation, operating guidelines, and rollout materials.
Drive continuous improvement of CRM solutions based on business requirements.
Coordinate CRM rollouts with ongoing SAP S/4HANA projects.

Support Operations
Provide functional support for SAP CRM/Sales Cloud during implementation and day-to-day operations.
Analyze functional issues and coordinate with technical teams for resolution.
Support changes and enhancements across CRM processes.
Ensure reliable and effective operation of CRM solutions.

Consulting Training
Advise business users on CRM processes, solution design, and best practices.
Conduct user training and knowledge-sharing sessions.
Work closely with business, IT, developers, and exter

📌 Sap Crm Functional Consultant Bengaluru (India)
🏢 RARR Technologies
📍 India