Role & responsibilities
Understand clients' educational, skilled, financial and personal profiles to assess their eligibility.
Provide accurate information regarding Canada immigration processes, eligibility criteria, documentation and timelines.
Convert qualified inquiries into registrations through effective counseling and follow-ups.
Handle walk-ins, leads, calls and client inquiries professionally.
Maintain regular follow-ups with prospective and registered clients.
Coordinate with the processing team to ensure smooth movement of cases.
Maintain accurate records of client interactions, follow-ups and case status.
Stay updated with changes in Canadian immigration policies, visa categories and eligibility requirements.
Achieve assigned monthly counseling, conversion and revenue targets.
Build trust and maintain strong relationships with clients throughout the process.
Ensure professional and ethical communication with clients and provide only verified information.
Preferred candidate profile
14 years of relevant experience in Canada / Australia immigration/visa counseling or overseas education counseling preferred.
Strong knowledge of Canada immigration and visa processes.
Excellent communication, presentation and interpersonal skills.
Solid counseling, negotiation and conversion abilities.
Ability to handle multiple clients and follow-ups efficiently.
Target-oriented and self-motivated approach.
Positive working knowledge of MS Office/CRM systems.
Ability to work independently as well as coordinate effectively with the team.
📌 Visa Counsellor Ahmedabad
🏢 Careerline Coaching Classes
📍 Ahmedabad
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