Responsible for Inbound & Outbound calls. Patient Relationship like receiving, registration & coordinating for their journey.
Roles and Responsibility
Handle customer inquiries and provide effective solutions.
Build robust relationships with customers through regular follow-ups.
Identify and escalate potential issues to senior management.
Meet or exceed monthly sales targets.
Collaborate with internal teams to achieve business objectives.
Maintain accurate records of customer interactions.
Job Requirements
Proven experience as a Telecaller or in a related field.
Excellent communication and interpersonal skills.
Ability to work in a team setting and meet deadlines.
Robust problem-solving and analytical skills.