Location:
Thanjavur, Tamil Nadu |
Work Mode:
Work from Office

Travel:
Willingness to travel for conferences, workshops, client meetings, demos, and training programs.

About the Role

We are looking for a
Product & Research Specialist
to bridge the gap between
researchers, clients, and the product team
. The role combines research expertise, academic publishing knowledge, product support, and client engagement.

Key Responsibilities
Act as an
SME for research, academic publishing, and researcher workflows.
Conduct R&D; for current features and enhancements; prepare
user stories, product requirements, workflows, and documentation.
Conduct competitor analysis and research emerging AI and research technologies relevant to PaperPerfect.
Support product testing and validate features from a researcher/user perspective.
Handle research and product-related queries from clients and users.
Conduct
product demos, onboarding, and hands-on training
for researchers, institutions, and other stakeholders.




Provide guidance and hand-holding for research and publication-related activities.
Gather client/user feedback and translate it into actionable product improvements.
Represent the product at
research workshops, conferences, and academic events.

Requirements
Master's degree or higher in
Science, Technology, Research, or a related field.
Robust understanding of
research methodology, academic publishing, manuscript preparation, peer review, and journal workflows.
Prior experience in academic publishing, research, editorial services, ResearchTech, EdTech, or a related domain is preferred.
Solid research, analytical, documentation, communication, and presentation skills.
Ability to interact confidently with researchers, faculty, institutions, and clients.
Willingness to learn and work with AI-powered research and publishing tools.
Willingness to work from the Thanjavur office and travel as required.

Added Advantage:
PhD / research experience / publication

📌 Product & Research Specialist Thanjavur
🏢 Icodex Publishing Solutions
📍 Thanjavur