Role Overview

This is a leadership role where
Cluster Head
will be the P & L owner for his region . He / She will be responsible for managing the business and operational performance of a group of centers. The role requires robust leadership, business acumen, and a passion for education to ensure centers achieve revenue, enrollment, and student satisfaction targets.

Key Responsibilities
Business & Revenue Ownership
Own
revenue targets and P&L;
for the assigned cluster.
Drive
admissions, enrollments, and collections
across centers.
Monitor and improve
center-wise performance, conversion ratios, and productivity
.
Ensure achievement of monthly, quarterly, and annual business goals.
Operations & Center Management
Oversee
day-to-day operations
of multiple offline learning centers.
Ensure standardization of
processes, SOPs, and service quality
.
Manage infrastructure, hygiene, safety, and compliance at all centers.
Resolve operational challenges and escalations proactively.
Academic Delivery & Quality
Ensure
high-quality academic delivery




and student experience.
Work closely with academic teams for
faculty hiring, deployment, and performance management
.
Monitor
student outcomes, retention, and feedback
.
Ensure adherence to academic schedules and delivery standards.
Admissions & Sales Enablement
Lead admissions strategy and execution across centers.
Train and guide
admission counselors / sales teams
on pitch, process, and closure.
Improve
lead management, walk-ins, and conversion rates
.
Collaborate with marketing teams on local promotions and outreach.
People Management & Leadership
Lead and manage
Center Heads, Admissions teams, and Operations staff
.
Build a high-performance culture through
training, reviews, and coaching
.
Drive
manpower planning, hiring, and attrition control
.
Ensure robust succession planning within the cluster.
Stakeholder Management & Reporting
Act as a key liaison between
HQ an

📌 Cluster Head Hyderabad
🏢 Vedantu
📍 Hyderabad