We are looking for a hardworking, customer-friendly and responsible Retail Executive to work at a Quick Service Restaurant (QSR) food counter. The candidate will be responsible for serving customers, taking orders, handling billing and payments, maintaining food quality and hygiene, and ensuring smooth day-to-day counter operations.
Key Responsibilities
Greet customers and provide polite and efficient service.
Take customer orders accurately and communicate them to the kitchen team.
Prepare and serve food and beverages as per company standards.
Handle cash, card and digital payment transactions.
Operate the billing/POS system and issue bills to customers.
Maintain cleanliness and hygiene of the food counter and service area.
Ensure food items are properly displayed, packed and served.
Check stock of food, packaging materials and other counter requirements.
Assist in maintaining proper food storage and wastage control.
Follow food safety, hygiene and company policies at all times.
Handle customer queries and complaints professionally.
Support the team during busy hours and maintain quick service.
Assist with opening and closing duties of the outlet.
Perform other duties assigned by the Store Manager or Supervisor.
Required Skills
Valuable communication and customer service skills.
Basic knowledge of billing/POS operations.
Ability to handle cash and digital payments.
Positive attitude and willingness to learn.
Ability to work in a team.
Valuable hygiene and personal grooming.
Ability to work under pressure during peak hours.
Willingness to work in shifts, weekends and holidays.
Qualification
Minimum 10th / 12th pass preferred.
Previous experience in QSR, restaurant, retail, food counter or customer service will be an advantage.
Freshers may also be considered ba