- Make outbound calls to prospective and existing customers.
- Handle inbound customer calls and provide accurate information.
- Explain products, services, offers, and pricing to customers.
- Generate leads and identify potential sales opportunities.
- Follow up with interested customers and maintain regular communication.
- Achieve daily, weekly, and monthly calling and sales targets.
- Maintain customer details and call records in the CRM/system.
- Resolve basic customer queries and escalate complex issues when required.
- Coordinate with the sales team to convert leads into customers.
- Provide regular reports on calls, leads, follow-ups, and conversions.