Required Experience
- Minimum 8+ years in Atlassian administration and platform support.
- Strong experience with Jira and Confluence Cloud environments.
- Experience in enterprise-scale Atlassian Cloud migrations.
- Experience in integration, automation, and API-based solutions.
- Proven experience supporting large user communities and multiple business units.
Preferred Certifications
- Atlassian Certified Professional (ACP)
- Atlassian Cloud Organization Admin Certification
- ITIL Foundation
- Microsoft Azure Fundamentals (AZ-900)
- Agile/Scrum Certifications
Soft Skills
- Excellent stakeholder management.
- Strong communication and documentation skills.
- Problem-solving and analytical thinking.
- Ability to lead KT sessions and mentor junior administrators.
- Robust ownership and operational excellence mindset.