Role: Senior Full Stack AI Engineer (Google Cloud)
8-14 years
remote
Project Context
- Build an AI-powered contact center solution for a telecom organization.
- Objective is to increase automation, improve customer experience consistency, and reduce dependency on live agents through AI-driven workflows.
Mandatory Skills
- Google Cloud Platform (GCP) expertise.
- Google Customer Engagement Suite (CES/CXP) experience with customer journey orchestration and tracking.
- Hands-on experience building AI solutions/tools, not just consuming AI services.
- Solid Python and JavaScript , NodeJS development experience.
- Full-stack development capabilities.
- Experience with source control and modern development practices.
Preferred Experience
- Contact Center / Customer Experience platforms.
- Conversational AI, workflow automation, and AI-driven customer engagement.
- Designing and implementing enterprise-scale AI applications.
Experience Level
- Senior profile with substantial industry experience.
- Candidates must demonstrate practical implementation experience across AI, GCP, and customer engagement platforms.
Preferred candidate profile
Perks and benefits
📌 GCP WITH Google Customer Engagement Suite (Hyderabad)
🏢 Innova Solutions
📍 Hyderabad
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