About Interactly.ai

Interactly.ai is transforming healthcare operations with
AI-powered automation
across scheduling, lab follow-ups, eligibility checks, prior authorization, insurance verification, and more. Our multimodal AI agents work across
voice, email, chat, fax, and EHR integrations
—improving patient access, reducing staff burden, and accelerating care delivery. We already serve
2,000+ physicians and healthcare providers
, delivering measurable outcomes such as
20–30% fewer no-shows
and
thousands of staff hours saved

Role Overview

We are seeking a
Senior Backend Engineer – Real-Time Audio & Voice Systems
to design, build, and operate low-latency, highly reliable voice and audio pipelines that power Interactly.ai’s conversational AI platform. This role requires deep hands-on experience with
real-time audio streaming, speech-to-text (STT), text-to-speech (TTS), and telephony integrations
, using
Python and Node.js
in production environments.

You will play a critical role in building scalable, fault-tolerant systems for high-volume voice interactions.





Key Responsibilities
- Design, develop, and operate
real-time audio processing pipelines
for conversational voice agents.
- Build and maintain backend services using
Python (FastAPI/async frameworks)
and
Node.js
for low-latency workflows.
- Implement
bi-directional audio streaming
using WebSockets, WebRTC,or similar protocols.
- Integrate and optimize
Speech-to-Text (STT)
and
Text-to-Speech (TTS)
engines (cloud-based or self-hosted).
- Build and maintain
telephony integrations
(inbound/outbound calling, call routing, call recording, DTMF, conferencing).
- Optimize audio latency, jitter, and reliability across distributed systems.
- Handle high-concurrency workloads and real-time session state management.
- Implement monitoring, logging, and alerting for voice pipelines and call flows.
- Collaborate with AI/LLM teams to integrate speech pipelines with conversational logic.
- Own production deployments, on-cal

📌 Senior Back End Developer (Hyderabad)
🏢 Interactly.ai
📍 Hyderabad