Description

Card administrator

Key Responsibilities:

Card Program Management:

- Maintenance of corporate T&E; card program, including issuance, activation, deactivation of cards, manage card limits and cardholder inquiries.

- Ensure timely and accurate reconciliation of card transactions with Concur or other expense systems.

- Coordinate with the payments team to address and resolve any card-related payment issues.

Concur System Oversight:

- Monitor Concur aging reports to identify any overdue expenses or exceptions.

- Provide training and support for Concur users, helping troubleshoot and resolve system issues.

Compliance & Policy Enforcement:

- Ensure adherence to corporate policies related to T&E; spend and card usage.

- Regularly review card activity for misuse or non-compliance, implementing corrective actions as necessary.

Cardholder Support & Communication:

- Act as the primary point of contact for cardholders regarding inquiries, disputes, and troubleshooting.

- Manage card suspensions, delinquency follow-up, and clearing.

- Facilitate out-of-cycle payments and emergency card requests.

Data Analysis & Reporting:

- Provide regular reporting on card usage, delinquency trends, and program effectiveness.

- Assist in audits and compliance reviews as needed.

Process Improvement & Best Practices:





- Drive continuous improvements to the T&E; card program, including automation, workflow enhancements, and policy updates.

- Stay informed of industry best practices and emerging technologies related to expense management and corporate card programs.

Responsibilities

Key Skills:

- Proficiency in T&E; systems, particularly Concur or bank platforms.
- Strong knowledge of Excel, including pivot tables and data analysis
- Strong analytical and problem-solving skills.
- Large multinational setting experience
- Ability to manage multiple priorities in a fast-paced environment.

Qualifications

Experience / Qualifications:

Education: Bachelor’s degree in finance, Accounting, Business Administration, or a related field. An MBA or relevant professional certifications

Experience: A minimum of 6+ years of experience in corporate card administration, travel & expense management, or finance operations, with in-depth knowledge of T&E; card programs.

- Proven experience managing corporate card programs and systems like Concur, SAP, or other expense management platforms.

Demonstrated expertise in managing high-volume card transactions and expense workflows in large or complex organizations

📌 Financial Services Specialist (India)
🏢 Important Business
📍 India