About The Role Skill required: User-Generated Content Moderation - Content Moderation
Designation: Trust Safety Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
Technology and Operations services, and Accenture Song” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers.
What would you do Accenture is a trusted, cutting-edge, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet secure and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role,
the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet protected. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust Safety community, provides valuable skills to promote individual and collective well-being.
What are we looking for "10 years of experience in learning and development, with a focus on global training programs. Strong domain experience in Trust Safety, content moderation, or user safety environments is highly preferred. Proven track record in