20 Aug
|
Gamlaa
|
Ahmedabad
Key Responsibilities
Sales Enquiry Client Coordination
Handle incoming sales enquiries through calls, WhatsApp, email, referrals, and other channels.
Understand client requirements and coordinate with the internal team for suitable solutions.
Prepare and share quotations, proposals, and basic commercial details with clients.
Follow up regularly on open enquiries and convert enquiries into confirmed orders.
Maintain proper records of leads, enquiries, discussions, quotations, and order status.
Build and maintain valuable relationships with existing and prospective clients.
Site Visits Project Coordination
Visit client sites to understand project requirements, site conditions, measurements, and execution requirements.
Coordinate with the design and project teams for site feasibility and project planning.
Support preparation of project scope, BOQ, material requirements, and execution schedules.
Coordinate with vendors, contractors, supervisors, and site teams during project execution.
Monitor project progress and ensure work is completed as per agreed scope, quality standards, and timelines.
Identify site-related issues and coordinate with the concerned team for timely resolution.
Conduct regular site visits and provide progress updates to management and clients.
CRM Management
Maintain accurate and updated customer and project information in the CRM system.
Record all enquiries, follow-ups, site visits, quotations, orders, project status, and customer communications.
Ensure timely follow-up on pending leads and prospects.
Maintain customer history and project documentation for future reference.
Prepare regular reports on enquiries, conversions, projects, pending actions, and customer complaints.
Maintenance After-Sales Service
Coordinate with clients for post-installation maintenance requirements.
Receive and register maintenance complaints/service requests.
Schedule site visits and coordinate with maintenance
📌 Executive Business Development Ahmedabad
🏢 Gamlaa
📍 Ahmedabad