Position: Warehouse Incharge
Department: Warehouse & E-commerce Operations
Reports To: Store/Operations Manager
Location: Bengaluru
Employment Type: Full time
Job Objective
To manage the complete day-to-day warehouse and e-commerce operations, ensuring accurate inventory, timely order processing, proper stock storage, productive dispatch, and smooth coordination with the store, purchasing, delivery, and accounts teams.
Key Responsibilities
Inventory Management
Receive and verify incoming stock against invoices.
Check quantity, product condition, batch number and expiry date.
Properly arrange products category-wise and SKU-wise.
Maintain accurate physical and system inventory.
Conduct daily stock checks for rapid-moving and critical products.
Identify damaged, expired, short or excess stock immediately.
Follow FIFO/FEFO principles wherever applicable.
Raise requests for out-of-stock and low-stock products.
E-commerce Order Processing
Process orders received through the website, marketplaces and other online channels.
Pick products accurately as per the order.
Pack orders securely and appropriately.
Ensure correct product, quantity and customer details before dispatch.
Coordinate with delivery partners/drivers for timely dispatch.
Update order status in the system without delay.
Track pending, failed, cancelled and returned orders.
Warehouse Discipline & Organisation
Maintain cleanliness and proper arrangement of the warehouse.
Ensure every SKU has a designated storage location.
Keep aisles and working areas free from unnecessary materials.
Ensure products are stored safely and protected from damage.
Maintain proper segregation of damaged, expired and return stock.
Stock Reconciliation
Conduct regular physical stock counts.
Reconcile physical stock with system stock.
Investigate and report stock differences immediately.
Maintain records of stock adjustments, returns and damages.
Prepare daily/weekly in