Key Responsibilities
Support the Key Account Manager in managing and servicing client accounts on a day to-day basis
Draft, proofread, and send skilled emails to clients and internal stakeholders
Maintain and update account-related data, reports, and trackers in Excel
Coordinate with internal teams (operations, sales, support) to resolve client queries and escalations
Prepare periodic MIS reports and account performance summaries
Handle client communication in both English and Hindi, written and verbal
Assist in preparing presentations, account reviews, and documentation as required Ensure timely follow-ups and closure of pending action items
Required Skills & Qualifications
1. Language Proficiency:



Fluent in both English and Hindi (spoken and written)
2. Email Drafting: Robust written communication skills; ability to draft clear, qualified, and error-free emails
3. MS Office Proficiency: Working knowledge of MS Word and PowerPoint; strong proficiency in MS Excel including VLOOKUP (additional knowledge of Pivot Tables, HLOOKUP, IF formulas is a plus)
4. BPO Background: Prior experience or working knowledge of BPO/voice-process environments prefer

Pay: Up to ₹18,000.00 per month

Benefits:
Health insurance

Work Location: In person

📌 Customer Support Executive Ambattur
🏢 MAGNIPOWER TECHNOLOGY
📍 Ambattur