Supervise daily Front Office operations and staff.
Manage guest check-in and check-out procedures efficiently.
Welcome guests and handle enquiries, requests, and complaints professionally.
Coordinate with Housekeeping, Restaurant, Maintenance, and Accounts teams.
Monitor room status, reservations, guest accounts, and billing.
Handle cash and card transactions accurately.
Ensure proper shift handover and maintenance of front office records.
Train, guide, and motivate Front Office staff.
Assist with VIP guests, group bookings, corporate bookings, and special requests.
Promote room upgrades and hotel facilities to support revenue.
Ensure compliance with hotel SOPs, service standards, and safety procedures.
Escalate operational issues to the Front Office Manager / General Manager when required.
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages:
Food provided
Paid time off
Provident Fund