Job Description
- Measure & monitor people performance for both input metrics & sales targets on a hourly, daily, weekly and monthly basis
- Manage a team of 6-12 agents and ensure compliance on hygiene parameters
- Audit calls to identify improvement areas of the team and work with them to improve probing, pitching, need generation, rapport building, follow ups etc.
- Do training need identification and get it done with the training team
- Speak with prospects, take 2nd voice and convert into sales to set examples

Skill Set / Requirement
- 2+ years of experience in Inside Sales for sales process and managing team
- Qualification - B.Com / M.com / B.Tech / MBA preferred
- Valuable at objection handling, negotiation & lead management
- Detail oriented with good knowledge of feedback sharing techniques
- Excellent written and verbal communication skills

Job Location : Noida
Reporting to : Manager - Sales
Working Days : 6 days (Mon to Sat)

📌 Team Leader (Delhi)
🏢 Busy Infotech
📍 Delhi