Role Purpose and requirement
- The Logistics Support Executive ensures smooth day-to-day logistics operations by coordinating shipments, tracking movements, resolving delivery issues, and supporting internal teams.
- The role safeguards service reliability, cost discipline, and timely executionvalues that have always been the backbone of strong supply chains.
Operational Support
- Coordinate with Warehouse for clean movement of goods with transporters, Express service provider & Courier partners for timely dispatch and then delivery.
- Track outbound shipments and update status in systems and trackers and share the same with Channel partners.
- Track return shipments and update status in systems and trackers and share with Channel partners and Warehouse for timely issues of credit notes.
- Support by initiating documentation of return shipments.
Support vehicle planning based on volumes and delivery timelines.
Coordination & Communication.
- Act as the first point of contact for internal teams (sales, channel partner, warehouse, finance) on logistics matters.
- Follow up with transporters for delivery confirmation and POD closures.
- Escalate delays, shortages, or damages promptly and support resolution.
- Maintain WhatsApp / email coordination groups for priority deliveries.
Data & Reporting.
- Update daily dispatch, delivery, and pending reports MIS and maintaining n clearing complain log.
- Track exceptions such as short delivery, delays, or returns.
- Support freight bill validation and coordination with finance for timely closure.
Compliance & Process Adherence
- Support audits by maintaining accurate and organized logistics records.
- Follow established processes while contributing improvement ideas based on ground realities.
Key Skills and Competencies.
- Basic understanding of logistics, transportation, and warehouse operations.
- Robust follow-up and coordination skills.
- Working knowledge of MS Excel, email, and messaging tools.
- Problem-solving min
📌 Logistic Support Executive (Mumbai)
🏢 R2R Consults
📍 Mumbai
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