Confirming Import watcher service is up and running. If any issues, will take necessary action on the same
Monitoring all 6 regional servers online reader count
Monitoring Pan India facilities connected access control panels are up and communicating with all 6 regional servers. If any issues observed, communicating the same to respective facility BMS teams
Monitoring Pan India C-cure connected facilities access group nomenclature as per the Global Standards
Monitoring access control panel firmware version is as per the standards
- Monitoring SAFE application healthiness.
Confirming SAFE tool application services are up and running. If any issues, will inform CIO and QS team to take necessary action on the same
Confirming SAFE tool messages are processing to PACs without any issues.
Raising issue tickets to QS supporting team.
In case of slowness in SAFE audit response / messages are not processing properly, as instructed by QS team, TYCO team, JCI team we will restart MIS Interface, Import watcher and XmlRpc services.
- Additional Responsibilities assigned to Suhas
Performing reconciliation of PROTECTED System admin User group PAN India.
Performing reconciliation of Authorized admin group (addition/revocation of admin role for workplace lead, workplace manager, duty manager, duty engineer, Assistance chief engineer, Assistance transport manager, assistance workplace manager, Transport manager etc)
Performing reconciliation of Level-3 Area owners and Bay mappings with workplace team.
Performing reconciliation of C-cure9000 application User accounts PAN India.
Sharing Invalid transaction logs for Pan India facilities Server room with IT leads.
Assisting workplace team if any issues pertaining to C-cure9000 and SAFE application.