Job Description
- Make outbound calls to customers regarding outstanding payments and overdue accounts.
- Follow up with customers for timely repayment and payment commitments.
- Explain outstanding dues and repayment options clearly.
- Handle customer queries and payment-related concerns professionally.
- Negotiate suitable repayment solutions where required.
- Maintain accurate records of customer interactions and payment commitments.
- Achieve assigned daily, weekly, and monthly collection targets.
- Follow company policies and ethical collection practices.
Eligibility
- Experience: Minimum 1 year of experience in telecalling / collections preferred.
- Freshers: Freshers can also apply.
- Good communication and customer-handling skills.
- Strong negotiation and follow-up abilities.
- Target-oriented approach.