At MTANDT, collections is not just about follow-ups it’s about owning cash flow and ensuring timely recovery from customers. We are looking for someone who is comfortable with both field visits and telephonic follow-ups, and can manage customer relationships while ensuring payments are collected on time.
What You’ll Do
Own the Collections Cycle
- Take complete ownership of assigned customer accounts.
- Ensure timely collection of outstanding payments.
- Conduct regular telephonic follow-ups with clients.
- Perform field visits to customer locations for payment collection.
- Maintain a professional and firm approach in all interactions.
Customer Coordination
- Build and maintain strong relationships with customers.
- Address payment delays and coordinate internally for issue resolution.
- Work closely with Sales & Accounts teams to close pending dues.
Accounts Tracking
- Maintain accurate records of outstanding payments.
- Track customer-wise aging and follow-up status.
- Ensure all collections are updated in the system on time.
Business Contribution
- Help improve overall collection efficiency.
- Reduce overdue accounts through consistent follow-ups.
- Support smooth cash flow for business operations.
What We’re Looking For
Core Skills
- Robust follow-up and negotiation skills.
- Good communication and convincing ability.
- Ability to handle customers in both field and office environments.
Knowledge
- Basic understanding of Accounts Receivable / Collections.
- Familiarity with invoices, payment terms, and outstanding tracking.
Mindset
- Ownership-driven and target-oriented.
- Willingness to travel locally for field collections.
- Persistent and result-focused.
Who Fits Best
- Candidates with experience in B2B collections / field collections / recovery roles.
- Comfortable with regular field visits across Chennai.
- Immediate or short notice joiners preferred.