Hotel Operations Executive

Company: BAI Infosolutions Private Limited – CoTrav

Location: Gurgaon (On-site)

Experience: 2–4 Years

Industry: Travel & Hospitality | Hotel Procurement

Employment Type: Full time

About the Role

We are looking for an experienced Hotel
Operations Executive
in our hotel sourcing and contracting function. The ideal candidate will possess extensive knowledge of the Indian hospitality landscape, strong supplier relationships, and proven experience in hotel procurement, contracting, and team management. This role requires a strategic professional who can drive hotel partnerships, negotiate commercial agreements, and ensure seamless hotel sourcing across PAN India while delivering the highest standards of service and commercial value.

Key Responsibilities
- Manage the Hotel Operations & Procurement, ensuring smooth day-to-day operations and timely service delivery.
- Oversee end-to-end hotel operations, including hotel sourcing, confirmations, documentation, vendor coordination, and issue resolution.
- Source, negotiate,



and contract hotels across PAN India for corporate travel, MICE, group bookings, and event requirements.
- Build and maintain strong relationships with 3-star, 4-star, and 5-star hotels, hotel chains, and key hospitality partners.
- Liaise with hotel sales teams, revenue managers, and contracting teams to secure competitive commercial terms, inventory, and value-added benefits.
- Manage hotel procurement requirements for both day-use and overnight stays while ensuring cost optimization and service excellence.
- Work closely with Sales, Operations, and Client Success teams to fulfil business and client requirements effectively.
- Handle operational and client escalations, ensuring timely resolution while maintaining strong stakeholder relationships.
- Monitor hotel partner performance, service quality, contractual compliance, and operational efficiency.
- Utilize OTA platforms and other hotel distribution channels to ident

📌 Hotel Operations Executive (Gurugram)
🏢 CoTrav
📍 Gurugram