Key Responsibilities
Manage and maintain customer data and CRM records.
Handle customer inquiries through calls, emails, and messages.
Follow up with existing and potential customers regularly.
Track leads, enquiries, sales opportunities, and follow-ups in the CRM system.
Coordinate with the sales team for lead conversion and customer requirements.
Maintain proper records of customer interactions and communications.
Monitor customer complaints and coordinate for timely resolution.
Generate CRM reports related to leads, follow-ups, sales, and customer status.
Identify prospects for repeat business and customer retention.
Ensure timely and skilled communication with customers.
Support the sales team with customer information and follow-up activities.
Pay: ₹18,000.00 - ₹22,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Crm Executive Ahmedabad (India)
🏢 Dubond Product India
📍 India
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