Key Responsibilities:
Managing the complete on boarding cycle (paperwork, compliance background check, drug test, etc.) for the newly identified hires based on different hiring requirements.
Answering candidate questions regarding the process and keeping them engaged throughout the process.
Effectively documenting and reporting the status of each candidate continuously.
Escalating any issues to the Onboarding Leads without delay.
Required Knowledge, Skills, and Experience:
Degree in a related field (Business, Human Resources, Communication, etc.)
2+ years work experience in at least one of the listed fields: - Human resources (preferred) - Call center (preferred) - Customer service - Sales - Training/ education
Robust English communication skills (verbal and written)- being able to articulate complex information in a easy manner
Prior work experience that required using English skills at least 50% of the day.
Strong learning aptitude and ability to apply new information to the day-to-day work immediately.
Self- starter
Ability to handle high volume work environment.
Ability to resolve issues, concerns and disagreements in a qualified manner.
Ability to work at night.
Preferred Requirements
Exposure to US employment laws and regulations.
Prior experience in US Staffing.
Prior experience with utilizing 3rd party background check companies.
Prior experience with utilizing computer databases