Role Overview

We are seeking a mature, commercially aware leader to help management run design operations, strengthen delivery discipline and serve as a trusted client contact. The candidate will coordinate people, projects and priorities while remaining capable of hands-on publication or graphic-design work when needed.

This is broader than a conventional Art Director position, combining client ownership, project management, people leadership, reporting, quality control and hands-on production expertise.

Core Responsibilities
Lead Design Operations and the Team
Partner with management to plan, prioritize and run the full design-production workload across publication and non-publication accounts.
Allocate work intelligently based on capability, capacity, urgency and client context, and track assignments through completion.
Lead through credibility and sound judgment, earning the confidence of existing senior and experienced designers on the team.
Coach newer team members, provide actionable feedback,



raise quality standards and help individuals strengthen their technical and client-service skills.
Anticipate capacity constraints, arrange backup coverage and resolve bottlenecks before they affect delivery.
Own Client Relationships and Delivery
Act as a dependable client-facing representative for assigned design and publication accounts.
Lead discovery conversations, clarify business needs, scope and specifications, and translate them into explicit internal briefs.
Coordinate team execution, review work before delivery and remain accountable for quality, timeliness and follow-through.
Build client confidence through transparent communication, realistic commitments and timely written updates.
Apply commercial judgment to feasibility, timelines, revisions and scope, and identify additional support opportunities without overpromising.
Own issues through resolution and protect the client relationship when requirements change or delivery risks emerg

📌 Design Operations Mumbai (India)
🏢 Staffing Global Network
📍 India