Position: Floor Operations Manager – Billing
Location: Thrippunithura, Ernakulam
Department: Showroom Operations / Billing
Employment Type: Full time
Job Summary
We are looking for a responsible and customer-focused Floor Manager & Billing Executive to manage showroom floor operations, billing activities, customer assistance, stock coordination, and staff attendance/leave records.
Key Responsibilities
Floor & Showroom Management
Manage daily showroom floor operations and ensure smooth workflow.
Maintain floor discipline, product display, and overall showroom presentation.
Assist customers and ensure positive customer service.
Handle customer, product, billing, and stock-related queries.
Billing & Accounts Support
Operate the billing counter and manage customer queues.
Scan product barcodes and process accurate billing.
Verify product, quantity, price, and barcode details before billing.
Prepare daily billing and sales summaries.
Verify cash, UPI, and card transaction details.
Maintain invoices and billing records.
Support daily sales and collection reconciliation.
Coordinate with the Accounts Department regarding billing discrepancies.
Stock & Team Coordination
Check and verify stock item barcodes.
Coordinate with Sales and Stock Teams for smooth operations.
Ensure a smooth Purchase → Billing → Payment process.
Coordinate staff duty schedules and shift arrangements.
Attendance & Leave Management
Maintain and update the Staff Attendance Register.
Monitor daily attendance, late coming, and punctuality.
Report attendance, leave, and staffing issues to HR/Management.
Main Focus
Floor Management Billing Customer Service Barcode & Stock Coordination Accounts Billing Support Attendance Leave & Off Management Staff Coordination
Requirements
Minimum Plus Two / Any Degree preferred.
Experience in showroom operations, billing, retail, or customer service will be an advantage.
Basic knowledge of billing and accounts-related acti