Job Description – Counsellor

Job Title: Counsellor
Experience: 1–3 Years

About the Role

We are looking for a Counsellor who can effectively communicate with students/clients, understand their needs and concerns, and provide appropriate guidance and support. The ideal candidate should be empathetic, approachable, confident, and capable of building solid relationships.

Key Responsibilities
Conduct one-on-one counselling sessions to understand students' or clients' needs, goals, and concerns.
Provide academic, career, or course-related guidance based on individual requirements.
Explain programs, courses, career paths, and available opportunities clearly.
Maintain regular communication and follow up with students/clients.
Build strong relationships and provide ongoing guidance throughout the decision-making process.
Identify challenges or concerns and recommend appropriate solutions or resources.
Maintain accurate records of counselling sessions, interactions, and follow-ups.
Coordinate with internal teams to ensure a smooth student/client experience.




Handle queries through phone calls, WhatsApp, email, and in-person meetings.
Achieve assigned counselling, conversion, or enrollment targets where applicable.
Maintain confidentiality and professionalism while dealing with sensitive information.
Stay updated on relevant courses, career opportunities, industry trends, and organizational offerings.

Required Skills & Qualifications
Bachelor's degree in Psychology, Education, Management, Social Sciences, or a related field.
1–3 years of experience in counselling, student engagement, customer relationship management, admissions, or a similar role.
Excellent verbal and written communication skills.
Solid interpersonal and relationship-building abilities.
Empathetic, patient, and approachable personality.
Valuable listening and problem-solving skills.
Ability to confidently handle queries, objections, and difficult conversations.
Comfort

📌 Councellor Udaipur
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📍 Udaipur