Role Title
Microsoft & Core Infrastructure SME / Architect

Reports to
Chief Architect

Location
Mumbai, India

Role purpose

Responsible for strategy, design, and governance of core infrastructure services across the organisation. Provides technical direction and design authority across identity, messaging, virtualisation, server, storage, and Microsoft platforms, ensuring secure, supportable, and operationally aligned services.

Key accountabilities

General Technical
- Provide technical leadership for core infrastructure architecture across Microsoft 365, email, VMware, servers, storage, identity, and directory services.
- Own and maintain infrastructure standards, patterns, roadmaps, and design guardrails for enterprise use.
- Ensure solutions align to security, resilience, support, and operational requirements.
- Provide design input and technical guidance to engineering, project, and operational teams.
- Support cloud integration and hybrid architecture across Microsoft and core infrastructure services.
- Drive governance for platform lifecycle, technical debt, patching,



and upgrade activity.
- Identify automation and service improvement opportunities across infrastructure and identity platforms.

Experience and personal qualities

Essential Technical
- 10+ years of experience
- Strong knowledge of Microsoft 365 services and supporting platform architecture.
- Solid experience with Barracuda email security and enterprise email platforms.
- Strong VMware infrastructure knowledge across design, support, and lifecycle management.
- Strong experience with Windows server platforms and core server infrastructure.
- Strong understanding of enterprise storage platforms and resilience considerations.
- Strong experience with MIM / IDAM solutions and identity lifecycle processes.
- In-depth knowledge of Entra ID (Azure AD), Active Directory, and hybrid identity environments.
- Experience planning and governing Windows OS upgrades and migration activity.
- Strong unders

📌 Core Infrastructure SME (Mumbai)
🏢 Travelex
📍 Mumbai